Sunday, August 30, 2009

Great store, slow website

Continuing to shop in Venice , CA we step in to another very unique store called, 'The Stronghold". Very masculine with a Ralph Lauren style feel and a product line of American made custom jeans and clothing at relatively reasonable prices. Custom work/casual/dress boots and shoes for around $450-$550 per pair. Custom jeans for $275. Not cheap but if your a hard fit or want something that's made just for you, this is a great place to shop.

Wanting to extend that experience and to reaffirm the details of the boots I was interested in I visited their website (http://www.thestronghold.com). It was slow, hard to use and did not provide the info needed. If your going to create a great store, make sure your website has the same level of quality. Many shoppers need time to think about a serious purchase. The easiest way for those customers who are from out of town to consummate a sale is on-line. Make sure it is an easy and enjoyable experience.

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